Looking for an alternative to Decagon? Compare 8 other customer support tools on pricing, ratings and what each one is actually good at.
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Decagon is a customer support tool (Paid). These are the closest 8 alternatives in the same category, ranked by rating.
Gorgias — Ecommerce helpdesk connected to your store. (Freemium, rated 4.9/5)
Ada AI — Automate complex enterprise client requests like account resets and bookings. (Paid, rated 4.8/5)
Intercom — The AI-first customer service platform. (Freemium, rated 4.8/5)
Zendesk AI — Flags customer intent and updates reply tones in real time. (Paid, rated 4.7/5)
Freshdesk AI — Freddy AI companion summarizes tickets and drafts support templates. (Paid, rated 4.7/5)
Crisp AI — Simplifies live chat queues with automated help article linking. (Freemium, rated 4.7/5)
Forethought — Generative AI for customer support. (Freemium, rated 4.7/5)
Intercom Fin — AI customer service bot that resolves issues using your support history. (Paid, rated 4.6/5)