Interakt at a glance: what it does, its pricing, and the best AI alternatives for whatsapp automation. Pricing, features and alternatives, updated for 2026.
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WhatsApp Business API solution for SMBs. Best for e-commerce, retail and D2C brands.
Interakt is a WhatsApp Business API platform aimed at small and mid-sized businesses, particularly e-commerce, retail and direct-to-consumer brands. It provides a shared inbox for the support team, broadcast campaigns, automated replies and links to online stores so order updates and abandoned-cart reminders can be sent over WhatsApp. It is a paid service, and WhatsApp's own conversation fees are charged separately by Meta. Businesses must be approved for the WhatsApp Business API, and messaging is limited by WhatsApp's opt-in and template rules.
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